Shipping Policy

Please carefully review our Shipping Policy before placing an order with Housewan. This policy applies to all orders placed through our website.

Shipping & Delivery Options

We work with trusted international logistics providers to deliver orders to customers around the world.

Our logistics partners may include:

• 4PX

• YunExpress

• WanB Express

• UBI

Shipping Rates

Order Value	Worldwide Shipping
£0 – £29.99	£4.99
£30 and above	Free Shipping

Shipping charges are calculated based on the total value of your order.

All delivery dates and timeframes provided on our website are estimates only and are given in good faith. Actual delivery times may vary depending on your destination, shipping method, customs processing, holidays, and other circumstances outside our control.

For EU & UK Customers

Nothing in this Shipping Policy affects your statutory consumer rights.

Unless otherwise stated, estimated delivery times represent the earliest expected delivery timeframe. Orders will generally be delivered within 30 days from the date we accept your order, subject to applicable law and circumstances beyond our reasonable control.

For additional information, please refer to our Terms & Conditions.

Order Processing & Delivery Times

After your order has been successfully placed, please allow time for processing before your package is dispatched.

Order Processing: 3–7 business days
Estimated Shipping Time: 14–30 days

Please note that processing time is separate from shipping time. Therefore, the total time from placing your order to receiving your package may be longer than the estimated shipping period alone.

Do You Deliver Internationally?

Yes. Housewan ships worldwide.

We aim to make our products available to customers across different countries and regions. Shipping availability and delivery times may vary depending on your destination.

Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are determined by the laws and regulations of your country and are outside of Housewan's control.

If applicable, the customer is responsible for any customs duties, import taxes, or additional charges associated with receiving an international shipment.

We recommend checking your local customs regulations before placing an international order if you are unsure about potential charges.

What Happens If My Order Is Delayed?

Although we work to process and ship orders as quickly as possible, unexpected delays may occasionally occur due to circumstances such as:

• Customs processing

• Transportation delays

• Weather conditions

• Public holidays

• Incorrect or incomplete delivery information

• Carrier-related delays

• Other circumstances beyond our control

If we become aware of a significant delivery delay, we will make reasonable efforts to notify you and provide an updated estimated delivery date.

For EU & UK Customers

Nothing in this policy affects your statutory consumer rights. For more information, please refer to our Terms & Conditions.

Questions About Returns?

If you have questions about returning an item, please review our Return & Refund Policy for information about eligibility, return procedures, and processing times.

Contact Us

If you have any questions or concerns regarding this Shipping Policy, your order, or delivery, please contact our Support Center.

Our customer service team will be happy to assist you.